ABOUT THIS ROLE

This role will be responsible for providing the most trustworthy, easy and pleasant experiences for our customers. Always facing our customers directly, our retail team is the face of our company and one of our most vibrant teams.

Being part of our retail team means that:

• You enjoy working in a customer facing role,

• You are driven by providing excellent customer services,

• You are confident in handling our customer's money in a fast-paced environment,

• You appreciate diversity and have the necessary skills to communicate effectively when resolving customer concerns,

• You are friendly, collaborative and have a positive attitude.

ROLES & RESPONSIBILITIES

• Interact with customers face to face to receive and process all of Ria's products such as money transfers, money orders, selling and buying foreign currency.

• Accurately verify or enter the customer's information on our systems.

• Courteously assist customers with various inquiries such as questions about our services, service cancellations or other Ria locations.

• Recognize problems, issues or complaints during queries and propose solutions or escalate to the management team.

• Keep up to date with Ria's products, services, and policies.

• Balance your cash register and prepare cash for bank deposit.

• Prepare your daily transactions record.

• Perform other duties as assigned or requested by your colleagues and superiors.

POSITION REQUIREMENTS

• Ability to work flexible schedules, including weekends.

• Proficiency in English and Norwegian. UkrainianRussian is a plus.

• Some computer knowledge with ability to use MS Word and Excel.

• Cash handling experience is highly preferred.

• Strong customer service skills.

• A valid work permit is a must.

PERKS & BENEFITS

At Ria, we believe in rewarding our team with more than just a paycheck. Here's what you can look forward to:

Work-Life Balance & Fun:

• Exciting Social Events & Seasonal Celebrations — Because work should be fun too!

• A Day Off on Your Birthday — Enjoy your special day on us!

Growth & Development

• Regular Leadership Training — Unlock your full potential

• Internal & External Learning Opportunities — Keep growing, keep succeeding

• Internal & International Mobility Opportunities — Your career, your way

Rewards & Recognition

• Annual Employee Recognition Events & Performance Rewards — Your hard work deserves the spotlight

• ESPP (Employee Stock Purchase Plan) — Invest in your future with us

• Exclusive Discounts on Company Products & Services — Enjoy perks beyond the workplace

Wellbeing & Giving Back

• Wellness Allowance — Take care of your health with extra support

• Employee Wellness Weeks — Prioritizing your health, always

Ready to be part of something great? Join us and let's make work exciting, rewarding, and meaningful together!